Terms of Service

01Acceptance of terms

By accessing or using Meridian Tax AI (the "Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use the Service. These terms apply to all users, including visitors, registered users, and subscribers.

02Description of service

Meridian Tax AI is an AI-powered property tax analysis platform that provides:

• Property valuation analysis using multiple data sources and AI models.
• Equity, market, and income approach comparisons aligned with Texas Property Tax Code.
• AI-generated evidence packets for Appraisal Review Board (ARB) hearings.
• Protest outcome predictions based on historical data.

03User accounts

• You must provide accurate and complete registration information.
• You are responsible for maintaining the confidentiality of your account credentials.
• You must notify us immediately of any unauthorized use of your account.
• We reserve the right to suspend or terminate accounts that violate these terms.

04Acceptable use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable laws.
• Attempt to gain unauthorized access to the Service, other accounts, or related systems.
• Interfere with or disrupt the integrity or performance of the Service.
• Reverse engineer, decompile, or disassemble any part of the Service.
• Use automated means (bots, scrapers) to access the Service without prior written consent.
• Resell, redistribute, or sublicense access to the Service or its outputs without authorization.

05Intellectual property

The Service, including its software, AI models, design, and content, is owned by Meridian Tax AI and protected by intellectual property laws. You retain ownership of data you submit. By using the Service, you grant us a limited license to process your data solely for the purpose of providing the Service.

06Disclaimer of warranties

The Service is provided "as is" and "as available" without warranties of any kind. Meridian Tax AI does not guarantee that property valuations, protest predictions, or evidence packets will result in a successful tax protest. Our analysis is for informational purposes and does not constitute legal, financial, or tax advice.

07Limitation of liability

To the maximum extent permitted by law, Meridian Tax AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, including but not limited to loss of profits, data, or business opportunities, even if we have been advised of the possibility of such damages.

08Indemnification

You agree to indemnify and hold harmless Meridian Tax AI, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service, your violation of these terms, or your infringement of any third-party rights.

09Modifications to the service

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

10Governing law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in Harris County, Texas.

11Changes to terms

We may revise these Terms of Service at any time by posting the updated terms on the platform. Your continued use of the Service following the posting of revised terms constitutes your acceptance of the changes. We will notify registered users of material changes via email.

12Subscriptions and billing

• Billing occurs at the start of each subscription period and auto-renews until cancelled.
• You are responsible for all fees associated with your account, regardless of the outcome of any tax protest.
• We use Stripe as our third-party payment processor; we do not store your credit card information.

13Cancellation policy

You may cancel your recurring subscription at any time via the "Manage Billing" portal in your dashboard. Upon cancellation, your access will continue until the end of your current billing period, at which point your account will revert to the Starter (free) tier. One-time purchases are not subscriptions and do not require cancellation.

14Refund policy

All sales are final. Due to the immediate delivery of digital assets and data analysis, we do not provide refunds for one-time property analysis purchases or partial subscription months. In exceptional circumstances involving verified technical failures, we may issue a credit or refund at our sole discretion.

15Contact us

For questions about these Terms of Service, please contact us:

• Email: info@meridiantax.ai
• Location: Houston, Texas